1.
A Grace Period of 10 minutes
after the agreed pick-up time is allowed for the customer to board the
cab. If
the customer boards the cab after this time a waiting charge of
30c/minute is
applied to the full period from the agreed pick-up time to the boarding
time
(including the first 10 minutes).
2.
Chauffeur
service from the Airport Arrival Terminal or Virtu Ferries
Terminal are subject to a Grace Period of 30 minutes. This applies after official arrival times provided by the Malta
International Airport and Virtu
Ferries.
3.
Extra
stops are charged extra from
the booking price.
4.
The
company will not shoulder responsibility for missed flights unless
bookings have been made 2.5 hours before a flight departs.
5.
It
is necessary to advice the company in advance for the need of booster seats.
6.
Customer
is held responsible for
damage caused directly or indirectly to the vehicle during
service. A Euro
50 fee will be charged if the vehicle requires any special cleaning.
7.
Abusive
behaviour or activity whilst using
the cab service is not allowed. Company drivers have the right to
refuse
boarding to anyone unfit to travel on the basis of his/her behaviour.
8
Smoking
or the consumption of alcoholic beverages is not permitted.
9.
Pets
are not allowed unless otherwise carried in a proper pet
carrier and indicated on booking.
10.Customers
shall indicate the correct number
of passengers and suitcases when making a booking.
11.
Communication
and Booking
requests with the Company can be made by telephone, SMS, email. The Company is
not responsible for any
potential communication costs incurred by the Customer.
12.
The
company shall process customer personal data in accordance with the Data Protection Act.
